When you shop at Ready, Set, Pedal!, we hope you love your products! We guarantee 100% customer satisfaction. If for some reason you are not satisfied, you may return an item within 30 days of your purchase. To be eligible for a return, all items must be in the original condition with all original packaging. Any further questions? Please don't hesitate to contact us. We are always happy to help!
Returning a Bike?
If you would like to return a bike, please let us know in advance and we will let you know where to send it. Some will be shipped directly back to the manufacturer. Others will come back to our warehouse in Englewood, CO. If you are returning or exchanging a bike, we are happy to provide a return label at our greatly discounted FedEx rates for you. Please email customer service at firstname.lastname@example.org and we will be happy to assist you.
Mail all returns to the following address:
To protect yourself against lost shipments, we recommend using a trackable shipping service or purchasing shipping insurance.