RETURNS & EXCHANGES
Our "Ride Happy" Guarantee: We want you to love your purchase, but if you are not completely satisfied, we offer hassle-free returns on all orders within 30-days.
You have 30 days from receiving your order to initiate your return with us.
- Returns must be in new condition with original packaging and product tags.
- You are responsible for packaging and return shipping. You may purchase a Ready Set Pedal return shipping label from us, which will likely be your least expensive return option due to our discounted rates.
- We encourage testing your new item to ensure fit and/or function, but please keep it new (and hold on to packaging) until you are sure you are keeping it!
- Your original shipping cost (from when you first purchased the product) is non-refundable.
If you are in need of returning or exchanging your order, please begin your return here. Be sure to read through the instructions and tips prior to shipping your item(s).
Ready Set Pedal stands behind all products we sell. If you are experiencing an issue/defect with an order, please contact us for support. Most of our brands (including all bikes) offer a limited warranty, and we will work directly with the manufacturer (on your behalf) to evaluate and process your warranty claim. If the issue/defect is deemed eligible to be covered under warranty, we work to get you a product/part replacement or refund as quickly as possible.
We want to ensure ownership of your Camelbak M.U.L.E. 100oz Hydration Pack is the best experience it can be. Camelbak’s Got Your Bak Lifetime Guarantee covers all reservoirs, backpacks, bottles and accessories from manufacturing defects in materials and workmanship for the lifetime of the product. Camelbak does not cover damage caused by normal wear and tear, accident (lost /stolen), combat damage, improper care or cleaning, non-standard usage or negligence.
Learn more about warranty/defects.